Privacy Policy

We are committed to safeguarding your personal information.

Privacy Policy

Effective Date: 14-08-2025
Last Updated: 14-08-2025

This Privacy Policy describes how socmed.powerchat.id ("we," "our," or "us") collects, uses, and protects your personal information when you use our website, mobile application, and related services (collectively, the “Service”).

By using the Service, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name, email address, phone number, and account credentials when you register.

  • Billing information, such as payment details and billing address (if applicable).

  • Social media account details when you connect your profiles.

1.2 Information Collected Automatically

  • IP address, browser type, device information, and operating system.

  • Usage data such as pages visited, features used, and timestamps.

  • Cookies, pixels, and similar tracking technologies.

1.3 Information from Third Parties

  • Data from social media platforms you connect to the Service.

  • Analytics data from integrated tools (e.g., Google Analytics, Meta Business Tools).


2. How We Use Your Information

We may use your information for:

  • Providing, maintaining, and improving our Service.

  • Scheduling and publishing posts to connected social media accounts.

  • Sending notifications, updates, and promotional content (with your consent).

  • Analyzing usage patterns to improve features and user experience.

  • Detecting and preventing fraudulent or unauthorized activities.

  • Complying with legal obligations.


3. Sharing of Information

We do not sell your personal data. We may share your information only in these cases:

  • With Service Providers: Such as cloud hosting, analytics, and payment processors.

  • With Connected Platforms: To post or retrieve content from linked social media accounts.

  • For Legal Reasons: If required by law, court order, or government request.

  • In Business Transfers: If we merge, acquire, or sell assets, your data may be part of the transfer.


4. Data Retention

We retain your personal data only as long as necessary:

  • To provide the Service.

  • To comply with legal obligations.

  • To resolve disputes and enforce agreements.

If you disconnect a social media account, we will delete stored access tokens and related data.


5. Security

We use industry-standard encryption (SSL/TLS) and secure servers to protect your data. However, no method of transmission or storage is 100% secure.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • Object to certain uses of your data.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at [support@socmed.powerchat.id].


7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Authenticate users.

  • Remember preferences.

  • Analyze traffic and usage.

You can control cookies via your browser settings, but disabling them may limit functionality.


8. Third-Party Links

Our Service may contain links to external websites. We are not responsible for their privacy practices or content.


9. Children’s Privacy

Our Service is not directed at individuals under 13 (or the minimum age in your country). We do not knowingly collect personal data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted at socmed.powerchat.id/privacy with the effective date.


11. Contact Us

If you have questions about this Privacy Policy, contact:
📧 support@socmed.powerchat.id
🌐 https://socmed.powerchat.id

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